Store Policy 

  • PLEASE MAKE SURE BILLING ADDRESS & SHIPPING ADDRESS MATCH TO AVOID CANCELLATIONS
  • All payments are FINAL.
  • SALE items are final, no refunds or exchanges.
  • We process orders only Monday-Friday, if you place an order on Friday it will be processed the following Monday.
  • Free shipping on orders over $400

 

Return Policy

  • DUE TO LIMITED AVAILABILITY OF OUR ITEMS THERE ARE NO REFUNDS & NO EXCHANGES.

 

Shipping Policy

  • We are not responsible for stolen/lost packages, please file a claim with the delivery courier for further investigation.
  • Free shipping for only USA orders $400 and up.
  • Please allow 5-8 business days to process hair orders, 1-2 business days to process lace products & an additional 2-3 business days for shipping.
  • International shipping will be 7-14 business days.
  • All packages are delivered by USPS (International orders may vary).