Store Policy
- PLEASE MAKE SURE BILLING ADDRESS & SHIPPING ADDRESS MATCH TO AVOID CANCELLATIONS
- All payments are FINAL.
- SALE items are final, no refunds or exchanges.
- We process orders only Monday-Friday, if you place an order on Friday it will be processed the following Monday.
- Free shipping on orders over $400
Return Policy
- DUE TO LIMITED AVAILABILITY OF OUR ITEMS THERE ARE NO REFUNDS & NO EXCHANGES.
Shipping Policy
- We are not responsible for stolen/lost packages, please file a claim with the delivery courier for further investigation.
- Free shipping for only USA orders $400 and up.
- Please allow 5-8 business days to process hair orders, 1-2 business days to process lace products & an additional 2-3 business days for shipping.
- International shipping will be 7-14 business days.
- All packages are delivered by USPS (International orders may vary).